We Are Award Winning… Again!

We Are Award Winning… Again!

9 March 2020
After knocking it out of the park with the BEST award for Exceptional Lettings from The Best Estate Agent Guide, our hardworking team were commended again for their efforts in March when they won The British Property Lettings Award for Sheffield (S7-11).

The British Property Awards are one of the most inclusive estate agency awards providers as they do not charge to enter, which can be seen as “pay-to-win”. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level. This widespread accessibility makes the success of us here at MorfittSmith even more impressive.

The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarios, and time periods to ensure that agents have been rigorously and fairly judged.

According to The British Property Awards, our team “performed outstandingly throughout the extensive judging period, which focused on customer service levels.”

Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.

We were over the moon to receive this fantastic award and thankful for the recognition of our Lettings Team’s outstanding efforts.

 

 

Customer Reviews

4.5 106 reviews

  • Avatar Sue Norris ★★★★★ in the last week
    If you are thinking of selling your house we cannot praise everyone at MorfittSmith enough. A truly First Class Service from all concerned and nothing … More was too much trouble. We cannot thank them enough.
  • Avatar Graham Parkin ★★★★★ 4 months ago
    If you need to let your property then we highly recommend you consider using MorfittSmith Estate & Letting Agent. We recently engaged their services … More to let our property and the whole process was very efficient. The staff are friendly and guided us through everything. They were quick to reply to emails and telephone calls no matter what our query or concern. Finding the right tenant for us (and the property) was clearly their main aim and they did not disappoint us. Thank you MorfittSmith, your customer service was excellent.
  • Avatar Lauren Szabo ★★★★★ 2 months ago
    We were quite urgent with trying to find a lettings property and stuck with trying to find somewhere that met needs. Both Emma and Tom from the team were … More so helpful in consolidating what our requirements were, suggesting a specific area and providing us with quick viewing dates where they could. A very well informed, professional and friendly agency

The latest from our socials

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This incredible Crosspool Penthouse apartment is now available exclusively from MorfittSmith.

In celebration of the Queen's Platinum Jubilee, we will all be observing the bank holiday.

The office will be closed on Thursday and Friday.
It will re-open on Saturday 4th June.

Have a wonderful holiday, enjoy the sun and celebrations, and we will see you all soon.